Answers to Your Property Management Questions
We provide a comprehensive range of maintenance services, including routine inspections, preventive maintenance, emergency repairs, and specialized services tailored to your property's needs. Think of us as your all-in-one field team for everyday maintenance.
Absolutely. Unlike many vendors who miss after-hours calls, we’re available if you truly need us—offering 24/7 emergency maintenance services to address urgent issues that arise outside regular hours, ensuring your property is protected when it truly counts.
We coordinate directly with tenants to schedule maintenance appointments, keeping them informed throughout the process to ensure transparency and satisfaction.
We follow clear quality control standards, regularly evaluating our work and incorporating client feedback to ensure every job meets or exceeds expectations. Your properties are treated with the same care and attention we’d give our own—handled by skilled professionals committed to getting it done right the first time. And if something’s not up to standard, we make it right. No excuses.
Yes. We provide clear photos and job notes for every service call, making it easy to document completion, update owners, and maintain accurate records. Need a full report? Just let us know.
We work with a variety of residential properties, including single-family homes, duplexes, small apartment buildings, and HOA communities. If you're not sure whether your property fits, just ask—we're happy to confirm.
We prioritize work orders based on urgency. Emergencies are addressed right away, while non-urgent requests are scheduled as promptly as possible—usually within a couple of days. You’ll always know where things stand. For example, we’ll take care of a plumbing leak before a lock change.
We prioritize prompt responses to all maintenance requests. Emergency issues are handled immediately, while non-emergency work is typically scheduled to begin within a day or two, depending on scope and availability.
We use Jobber to manage work orders, invoicing, and communications. If you use different software, we're open to integrating with your process where possible for a smooth workflow.
We offer standardized pricing to ensure transparency and consistency across all maintenance services. This approach allows property managers to budget effectively, avoid unexpected costs, and streamline decision-making processes. By maintaining clear and consistent rates, we aim to simplify your property management tasks and foster a reliable partnership.
We are properly licensed to operate in all the cities and counties where we provide maintenance services. Additionally, we carry a $1 million general liability insurance policy, ensuring comprehensive protection for your properties and tenants.
Simple and transparent. Invoices are sent immediately after each job, reducing your workload and eliminating the need to chase down old work orders for billing.
Yes. We’re here to complement your existing operations—not compete with them. Whether you need help during busy seasons, coverage for specialized tasks, or just an extra set of reliable hands, Pleasant Peasant integrates smoothly and delivers consistent, professional results when called upon.
We handle everything from patching drywall and repainting to replacing fixtures—leaving the space tidy and professionally repaired, one step closer to being rent-ready.
